FAQ
GENERAL
Who is SKAFF?
SKAFF is a Lebanese design house founded in 1965, specializing in premium fabrics, curtains, wallcoverings, furniture, home accessories, and bespoke interior services through L’Atelier.
Is SKAFF only a fabric company?
No. While textiles are at the core of SKAFF’s expertise, we operate as a complete interior resource. Our offering includes fabrics, curtains, furniture, accessories, custom-made pieces, reupholstery, and professional interior services.
Is SKAFF only a fabric company?
No. While textiles are at the core of SKAFF’s expertise, we operate as a complete interior resource. Our offering includes fabrics, curtains, furniture, accessories, custom-made pieces, reupholstery, and professional interior services.
COLLECTIONS & PRODUCTS
Can I request fabric samples?
Yes. Fabric samples can be requested before placing a final order.
Is everything shown on the website available in-store?
The website represents a selection of our collections.
Our showrooms feature a wider range of fabrics and materials that are not
displayed online.
Do you offer collections that are not listed online?
Yes. Many of our collections are available exclusively in our showrooms. Our team will guide you through these options based on your needs and preferences.
CURTAINS, UPHOLSTERY & CUSTOM WORK
Do you offer custom-made curtains?
Yes. SKAFF offers made-to-measure curtains, including fabric selection, measurements, lining options, and professional installation.
Can you transform fabrics into curtains, cushions, or upholstery?
Yes. Through L’Atelier, fabrics can be transformed into curtains, cushions, runners, upholstery pieces, and other soft furnishings.
Do you provide reupholstery services?
Yes. We offer reupholstery and furniture restoration services using premium materials and expert craftsmanship.
Do you create custom furniture?
Yes. SKAFF designs and produces custom-made furniture pieces, including sofas, armchairs, headboards, and upholstered items tailored to your space.
SERVICES & PROJECTS
Do you provide interior consultation services?
Yes. Our team offers professional guidance for fabric selection, proportions, finishes, and material applications for both
residential and commercial projects.
Do you handle commercial or contract projects?
Yes. SKAFF provides contract solutions for hotels, offices, restaurants, and public spaces, including technical and fire-treated materials.
SHOWROOMS & VISITS
Where are your showrooms located?
SKAFF showrooms are located in:
- Mkalles (Headquarters)
- Ashrafieh
- Saida
What are your opening hours?
Our showrooms are open from Monday to Saturday, during regular business hours.
For specific branch hours, we recommend checking Contact us page.
Do I need an appointment to visit a showroom?
No appointment is required. For detailed consultations or project discussions, contacting us in advance is recommended.
PARTNERS & AGENTS
Do you have partners outside Lebanon?
Yes. SKAFF works with local partners across Lebanon and international agents in selected markets.
You can find the full list on our Where to Buy page.
ORDERS, PAYMENTS & SUPPORT
How do I place an order?
Orders can be placed by visiting our showrooms or by contacting our team directly.
You can reach us via:
- Email: skaff@skaffgroup.com
- WhatsApp: +961 79 111 097
Our team will guide you through the process based on your
needs.
What payment methods do you accept?
Payment details are shared privately depending on the order type and location.
For more information, please contact us via:
- Email: skaff@skaffgroup.com
- WhatsApp: +961 79 111 097
How can I contact SKAFF for assistance?
Our customer service team is available via email, WhatsApp, or in person at any SKAFF showroom to assist with collections, services, and
orders.